Privacy Policy
Terms & Conditions
Last updated: 15.05.2025
1. Scope of Application
These Terms and Conditions (T&C) govern all purchases made on the Mostardesign Type Foundry website (https://merchandising.motyfo.com). By accessing and using this site, you acknowledge that you have read, understood, and agree to be bound by these T&C.
2. Company Information
Mostardesign Type Foundry SAS
Address: 3595 Route de l’Auvézère, La Peyssonie – France
VAT: FR09893041848
SIREN: 893041848
SIRET: 89304184800019
RCS: Périgueux B 893 041 848
3. Products
We offer a curated selection of high-quality physical products such as posters, t-shirts, mugs, and printed specimens. Each item is described and presented as accurately as possible. However, colors and visuals may vary slightly depending on screen settings or print processes.
4. Pricing and Payment
Prices are listed in euros (€). Customers may select their preferred currency at checkout. Currency exchange rates may fluctuate; Mostardesign Type Foundry is not responsible for fees or conversions applied by banks or payment providers.
Payments are securely processed via Stripe, accepting Visa and Mastercard. Local taxes and any applicable customs duties are the responsibility of the customer.
5. Orders and Confirmation
An order is considered confirmed once payment is successfully processed. You will receive an order confirmation by email. In the rare case an item is unavailable, we will contact you as soon as possible. If the item cannot be delivered, a full refund will be issued.
6. Shipping Policy
Orders are processed within 3 to 5 business days.
Estimated delivery time is approximately 21 days depending on destination. France and Europe: 7-14 business days, United States: 14-21 business days, International: 14-21 business days. A shipping confirmation with tracking details will be sent once your order is dispatched, if you selected a shipping method that includes tracking. We ship worldwide. Please ensure your shipping address is complete and accurate. We are not responsible for delays or losses due to incorrect addresses or customs processing.
7. Returns and Refunds
7.1 Eligible Returns
If your product arrives damaged or incorrect, please contact us within 14 days of receipt at hello@motyfo.com, including a photo and brief description of the issue. Items must be unused, in their original packaging, and include proof of purchase. If your return is accepted, we’ll issue a refund or send a replacement. Refunds will be made in the same currency as the original transaction.
7.2 Non-Returnable Items
As many of our products are printed on demand — including t-shirts, mugs, and home decor items — we are unable to accept returns or offer refunds for reasons such as: incorrect sizing, change of mind, or customer error when placing the order.
Please review your order carefully before confirming your purchase.
8. Intellectual Property
All content, visuals, designs, and branding on our website and products are the intellectual property of Mostardesign Type Foundry. Any unauthorized use, reproduction, or distribution is strictly prohibited.
9. Limitation of Liability
Mostardesign Type Foundry cannot be held liable for: incorrect use or handling of the products; delivery delays or losses caused by third-party couriers; indirect or consequential damages arising from the use of our products or website.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with French law. Any disputes shall be subject to the jurisdiction of the courts of France.
11. Customer Support
We’re here to help! For any inquiries regarding your order, shipping, or returns, feel free to contact us at: hello@motyfo.com
Mostardesign Type Foundry, 3595 Route de l’Auvézère, La Peyssonie, France